How do I verify my student status?add
Enter your university email and tap the one-time sign-in link we send you. That’s the whole verification — it confirms you have an address at a real institution, and it’s instant. If your university isn’t listed yet, you can request it from the same screen.
The sign-in link didn’t arrive.add
Check spam first. Links are single-use and expire quickly, so request a fresh one if it’s been a few minutes — there’s a short cooldown between sends. If nothing lands after two tries, email us and include the address you used.
Is StudMarket free to use?add
Yes. Browsing, listing, and messaging are all free — there are no fees on sales or trades today.
Why can’t I see students from other universities?add
Your feed is locked to your verified institution. That keeps sellers accountable to people they might actually run into, and keeps every handoff local.
What happens if a sale or trade falls through?add
Nothing is charged inside the app — money and items only change hands in person. If a handoff doesn’t happen, just reopen the listing.
How do I report or block someone?add
Open their profile, or your chat with them, and tap the menu icon. Blocking is immediate and mutual — they won’t be told, and you disappear from each other’s feed.
How do I delete my account?add
Email
support@studmarket.app from your account address and we’ll remove your account, listings, and profile. You can also ask for a copy of your data first.